‘Knowledge Transfer’ or “Knowledge Translation’ within health care is defined by the Canadian Institute of Health Research as “a dynamic and iterative process that includes synthesis, dissemination, exchange and ethically-sound application of knowledge to improve the health of Canadians, provide more effective health services and products and strengthen the health care system.”

Challenge

As part of the Community Service Learning project with Choosing Wisely Canada, the students are tasked to research and visualize the system and process of Knowledge Transfer for emergency health care in Canada.

Solution

Students designed system maps, which are visual descriptions of an organization or process including the various actors involved, their mutual links and the flows of materials, energy, information and money through the system. The system maps served as an explanation of how Knowledge Transfer works. Designing the system maps involved identifying all stakeholders (from researchers to patients) and their roles in the process, what the various activities are, communication channels that exist between stakeholders, and possibly including elements of time and location.

Outcome

Along with the infographic posters, the system maps were presented to community partners members, government representatives, and members of the general public at University of Calgary’s Health Research Innovation Centre on April 21, 2016.